Cancelling and refunds
Last updated 26 July 2026
The short version: cancel whenever you like, in one click, and we will not make you email anyone to do it.
How to cancel
Open your account page and press Manage or cancel. That opens Stripe's own billing page, where cancelling is a button. It takes about ten seconds and there is no retention offer, no phone call, and no form.
When you cancel, your membership keeps working until the end of the period you have already paid for. You do not lose the rest of the month you bought.
Refunds
Because you can cancel at any moment and keep what you paid for, we do not normally refund a period that has already started.
We do refund, without argument, when:
You were charged after cancelling. Tell us and we return it in full.
You were charged twice for the same period.
The service was broken for a meaningful stretch of the period you paid for.
You just started and it is not for you. If you signed up within the last 14 days and have barely used it, ask and we will refund it. We would rather give the money back than have someone feel stuck with something they do not want.
Someone used your card without permission. Tell us and tell your bank.
The yearly plan
Cancel a yearly membership within 14 days of paying and we refund it in full. After that it runs to the end of the year you bought and then stops.
How to ask
Email hello@relaxedflyer.com from the address on your account. You do not need to explain yourself. Refunds go back to the card you paid with and usually appear within five to ten working days, depending on your bank rather than on us.
Prices
$14.95 a month, or $99.95 a year. New monthly members pay $9.99 for the first 30 days and $14.95 a month after that — the date it changes is shown on your account page, so the first full-price charge is never a surprise.
What we do not refund
We cannot refund anything you spend with an airline. We do not sell tickets and never take that money; a flight bought through a link from here is between you and the airline, under their rules.